BP
Bernadette P

1 reviews | Active since Sept 2015

16 Nov 2016, 09:29

***********

<p>Got my iphone6s in August and noticed had poor quality pictures/camera compared to all other iphones even the ones of lower model that mine, was confused till i decided to book it in at the Istore in canal walk Cape town. No one really seems to be of helpful. i compared my phone with more than 5 units and went to istore the 2 guys that helped me confirmed the difference on the camera/ picture quality since Monday the 7th i have been requesting progress and i am told they cannot replicate the fault. shocked that the qualified tech cannot pick it up when i can see it just my comparing to other units. There is no contact number that works all i do is email and get the same response.</p> <p>I am quiet saddened by the fact that now i have to keep that phone i know is of mediocre as the CORE says they cant replicate the fault. while i was in store i compared it with the iphone 6s of the sales rep and his took better pictures than mine and he also confirmed it but still your technician says he cant pick up the fault????</p> <p>I upgraded from an android phone (wont say the make) to Apple cause of the reputation, quality and standard but this experience has left me with doubt and dissappointment.</p> <p>I am really finding it hard to fold my hands and accept their disagnosis at CORE saying there is no fault found were as more than 5 people have noticed the difference. My job number at the Core is RE: WF055553 / IPHONE 6S 64GB ROSE GOLD (ZD ********** 0)</p>

0
Replies (0)