*********** 100%

Shambles from the start. Ordered an iPhone 13, get phoned drive through from blouberg and it’s a mini. So re order and go back home. 2 weeks later got a call and went through again. Trade in was for my phone but I took all in box Earphones etc as it looks good I always think. Got the phone and istore technician (after I ask 3 times to make sure) tells me my phone is backed up and I can set up new phone at home. At home halfway through I realised something is not right. Although the store is open till late the number you can call closes a certain time. After exhaustively taking to email and social media they send me message to say they will investigate. I am horrified to say all the photos about my Skip’s last day is gone! It took me a week to get to terms that my Good Boy is gone with ALL his memories of his last hour with me. They neglected to check that photos was backed up and erroneously said all well I can just set up new phone. I have till this moment not been able to set up Absa banking App as my phoned and apps was not backed up properly and signed out before telling me it’s all good do it. I have been waiting more than a month for any kind of feedback after I went in and NOTHING for spending money at your store , if I could I would give no stars