I store The Glen technician lazy

<p>Greetings to whom it may concern. I'm really disappointed and upset and the service I recieved at the istore at The Glen in Johannesburg. I went there on the 7th of July to go ask about my Apple Mac book air. It had shown me a sign that my wifi was disabled and then when I got there, the technician took a look at it and in two minutes said my wifi card is burnt and I must submit it for repairs. I took it with to ask a technician friend who used to work for istore, he was able to enable my wifi in 50seconds. So I don't really understand how can a whole technician mislead me and be so lazy and not give accurate diagnosis to my problem. If we buy this gagdets only to be ****ed too or taken for fools by the technicians we must trust, what does that mean, how many people are being ****ed too on a daily by that technician basing his work on how he feels. Please make me understand why would such a thing be done by your staff. </p>