I came to the I store fourways branch 2 weeks ago to apply for 2 phones under my business

I came to the I store fourways branch 2 weeks ago to apply for 2 phones under my business. I have given all the documents to Shaquille Jalla, and he has never submitted the application. I have sent him 2 emails, and he has never responded to them. I'm at the store, and his not showing any remorse.