Horrible service from 3 different iStores.

Absolute horrible service. After my 8th visit to the iStore I am still unsuccessfull to purchase an iPhone through contract.

The first store I visited (Woodlands) refused to help be before a I open a contract with Telkom. However Telkom just sent me back to the iStore stating I can’t open a contract and then get an iPhone from the iStore on contract. Eventually the manager came and just told me to go to another iStore? Because they don’t have a good relationship with Telkom.

Eventually I got Telkom to cooperate and ported my number from Vodacom to prepaid Telkom. I then went to iStore centurion to get an iPhone. They told me they couldn’t open a contract on an existing Telkom number and must thus give me a new one. After going back to Telkom to port the number they told me it is not possible to port a contract number to the old Telkom number that we ported previously. I then had to go back to the iStore to cancel the newly created contract and confront them. They just through their arms in the air and said sorry?

A few back and forths between iStores, I went to the Menlyn branch. They told me I couldn’t open a contract without my latest (December) bank statement. I gave them all the statements prior and told them my bank (in fact most banks) only releases the statements 11 Jan (today is the 3rd). They just through their arms up in the air and said sorry we can’t help you?