********** iStore

I am very unhappy with the service I have been receiving from the iStore in Sandton Drive. I took out a contract for an iPhone4s. I go in to collect the phone, and I ask the person who helped me if the phone is RICA'd and he said yes. Later that day I get a call from someone else at iStore sandton drive who tells me that 'the system' captured or allocated the wrong package to my account...the wrong package that was captured was for an iPhone 6, which is a lot more than my package I signed up for. Then he has the audacity to tell me that if I use the phone during this time, I will be held liable for the costs charged on the wrong package, that 'the system' allocated for me, plus the phone still wasn't RICA'. If 'the system' allocated the wrong package, why isn't the 'the system' held liable for charges on the account? Its 'the systems' fault, not mine. This person didn't have the ***** to own up and admit that he is blaming 'the system' that cannot defend itself against these ridiculous allegations. So I went to the iStore agaaaain..during my working hours to speak the manager of the store, who calls me like two hours later, after she promised me she'll get back to me in 30 minutes.