Honesty is not their policy

<p>Somehow I am not surprized to see that the Istore does not respond to complaints! Their after sales service is on the same level. .... They dont have a repair centre so when I dropped my phone six months ago they sent me to iFix to replace my screen which my insurance paid for. Not a word about what will happen if i ever have problems with the functioning of the phone..... Now I have major issues with not being able to do alot of functions (not related to the screen replacement). They refuse to even look at the phone because i had the screen replaced by someone besides Apple, although Apple are not able to replace screens. I asked the guy if he really thinks that makes any sense. According to them if something goes wrong with a phone they just give you a new one and they are not able to do any repairs at all. So why not tell me that in the first place and I would then perhaps have lived with the cracked screen rather than risk having a phone that doesnt work. Instead, not a word about this and the reason I had it fixed elsewhere is because amazingly they dont offer such a service! Pathetic, pathetic, pathetic. </p>