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Nirdosh N

1 reviews | Active since Feb 2018

20 Feb 2018, 14:59

Highly appaled

Firstly i must say i am highly appalled and dissatisfied with the service I have received from the iStore South Africa online customer support, I wish to purchase an iphone 6 32GB which the store currently has in stock however are not willing to reserve one for me till the weekend until I can come through and complete the purchase. I currently live in Swaziland and there is no Apple store here for me to purchase from therefore I am willing to drive all the way to the iStore in Pavilion or Gateway to complete the transaction however they cannot guarantee me a handset.

The customer service representative Dimakatso was certainly not willing to go the extra mile and I must say this is highly dissapointing from a customers point of view.

I shall be checking in on Friday however I will think twice

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