1 reviews | Active since Feb 2018
Highly appaled
Firstly i must say i am highly appalled and dissatisfied with the service I have received from the iStore South Africa online customer support, I wish to purchase an iphone 6 32GB which the store currently has in stock however are not willing to reserve one for me till the weekend until I can come through and complete the purchase. I currently live in Swaziland and there is no Apple store here for me to purchase from therefore I am willing to drive all the way to the iStore in Pavilion or Gateway to complete the transaction however they cannot guarantee me a handset.
The customer service representative Dimakatso was certainly not willing to go the extra mile and I must say this is highly dissapointing from a customers point of view.
I shall be checking in on Friday however I will think twice
