Given the Apple brand a terrible name in South Africa

I've been trying for 2 weeks now to purchase an Ipad from Istore online, yes I want to spend money with this company!! No one gets back to you, been in store and when someone eventually helped me, they had no clue what is going on. Spoken to Ntswaki through online chat, after another 3 days of no response, keeps saying that Mohau Modiselle will get back to me. You are destroying Apple brand in South Africa Istore!