Forever dissapointed

<p>I've been coming in to this store since January 2016 asking for a new screen protector for my phone. However, every time I ask - I am told they are out of stock and that they don't know when they will have stock but I should just POP in and see. So I've been doing that for a while now. </p> <p> </p> <p>Last month I phoned in and explained to them that it is beyond ridiculous that I should always "pop" in to see if they have stock and asked them to phone me and let me know when they have stock. So that they could at least keep one screen protector aside for me so that I can fetch it. They said they could certainly do that and that they I apologize for the inconveince. </p> <p> </p> <p>Jump to today - Guess what? No phone call or email to inform me if a screen protector has arrived. I've just phoned them and they didn't know why I was never informed, however, I was put on hold so that they could find out why I wasn't informed and I was on hold for such a long time that my airtime ran out. They didn't even bother to phone me back when I cut out.</p> <p> </p> <p>So honestly - this is the worst customer service I have ever experienced. </p> <p><br />1) They don't get back to their customers.</p> <p>2) Their employees are not helpful at all and it's quite annoying that every employee answers with, "just pop in".</p>