ME
Mischa E

1 reviews | Active since Mar 2020

01 Mar 2023, 18:41

Faulty product

I’ve never had issues with my I products before purchasing my macbook pro 2020 model and iPhone 12 mini from Brooklyn iStore.

My macbook had a flex cable issue 3 months ago that was fixed and now the display needs to replaced, I bought the item for R23 000, 2 years later I have to replace, in apples words “a faulty” screen/display because it keeps shutting down which will now cost me R13 000 to fix. This is *******. How can a faulty product be my fault? I’ve never messed anything on it, it wasn’t a power surge, never banged or dropped it…

My phone glitches most of the time and heats up super fast. But mostly I would like for for apple to take responsibility for a faulty product which is the macbook.

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