PG
Pamela Groenewald/Lamont

1 reviews | Active since Mar 2013

07 Oct 2015, 10:26

False Marketing

I bought my phone at Macro 4 months ago. I accidently dropped my phone today and the screen cracked. I phoned I Store and asked if I could book my phone in for repairs. They proceed to tell me that they will give me no support for the device as I did not purchase the phone through them. How can you brank yourselves as the Apple giant for South Africa and then provide NO follow up care to customers who did not purchase the device through you. Perhaps you should include that in your false advertising!!!! If I had known this was the shocking service I would receive from Apple, and the IStore, I would have stayed with Samsung (who offer two free screen repairs by the way) and NEVER EVER have moved over to Apple!!!!<br> Absolutely shocking service IStore South Africa!!!!

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