SH
Sean H

1 reviews | Active since May 2015

26 Mar 2019, 15:06

False advertising on iStore web site

I looked on the iStore web site, under technical support for repairs. The list of repairs includes 'Accidental liquid damage' so I booked an appointment at the Canal Walk store (listed under the stores doing same day repairs). On the booking I mentioned that I had experienced water damage so my iPhone ringer was not working. I drove specially from Langebaan to Canal Walk for the appointment today. Very unfriendly technical staff made me wait 15 minutes until the exact time for my appointment. Then I was told that they only do screen and battery replacements. The technician even accused me of lying when I said their web site also included liquid damage!!!! I took my phone and left . Never going back there again

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