Embarrasment to Apple Brand & Useless Staff

So I decided to go to the iStore in Canal Walk looking for a particular product that they said that they would be stocking via email. Now I have been to many Apple Stores overseas and the service, atmosphere and staff are phenomenal. However going into the \local Apple Store"is like visiting a place where unhappy employees go to die. So the product was the Sphero bb8 which is basically for Star Wars fans like myself. The call centre said that there would be stock and that there would be a demo. Guess what there was no demo at Canal Walk. The staff had no clue as to what I was talking about whatsoever. I had to search through the store to find it myself! They all just stood around like it was my fault that they had to work. I got so ****ed off that I went to the Waterfront branch the next morning. And what an experience. All the staff had their heads on the counter all sleepy and tired and also had no clue as to what I was talking about. Seriously? They had a display so they couldn't of missed it. After all that **** poor service I serched online and found a local store selling it. I ordered from Yuppie Gadgets and got the Sphero the next day. The lady there even knew how it worked"""