Double-Billing Disaster

My complaint is directed at the iStore on Sandton Drive as I have had much better experiences from iStores elsewhere.<br> <br> I was incorrectly signed up for two Telkom Mobile contracts, without my knowledge, by this iStore. This morning, I received my invoice from Telkom Mobile and I have been double-billed for two contracts and I was also double charged for activation fees.<br> <br> I have provided Apple with more than sufficient notice of this mistake and was assured that I would not be double billed.<br> <br> I have been double billed and my bank account fell risk to being over-debited (resulting in a bad credit record). I now require compensation of R1000 from Apple, as I have been incorrectly charged this amount for a service I have never utilized.<br> <br> The manager, Simon, appears to be uninterested and unenthusiastic in helping me.<br> <br> Telkom Mobile, whom I respect, informed me that this is definitely not the first time that iStore Sandton has messed up like this.