Don’t believe anything iStore employees “know” about Apple products

I asked whether there is any way or place to view the 49mm Natural Titanium Milanese Loop.

I was told these are on display for customers to physically see at only the Sandton iStore.

I took the trouble to drive to Sandton from Pretoria to go view and experience this product.

The item is not in store in Sandton, and I was informed, by the store manager, that these will never be sold separately.

To clarify the blunder YOU made here again: I asked about the 49mm Natural Titanium Milanese Loop, and the only thing that was on show in the store is the Milanese loop that goes with a Titanium Apple Watch which IS NOT the same product.

You wasted my time and money due to being incapable of reading for meaning, and this is not the first time I had an experience like this at the iStore where I had to explain that the product I'm being pointed to IS NOT the product I'm asking about.

The iStore's employees need to be better versed on Apple products customers may be asking about, to be prepared with a better answer, even if that answer is: "I'm sorry sir, but since we are a sub-par copy of the actual Apple Store and not a real Apple Store, we don't intend to properly stock our stores with all products Apple customers may expect us to."

I am finding it very hard to verbalise how furious I am about being so ***********ly misled.