DOCUMENTS MISSING

Good afternoon Thank you very much for helping thus far to get someone to call me back with the feedback.

I need this matter resolved so I can stop sending emails almost every day and being a pain.

The Store Manager called me back. Not even being remorseful of the matter and emphasised on my LONG EMAIL I had sent on Monday.

Yes it is a LONG email, because my frustration is with the DOCUMENTS that I was advised that on Monday by Antoinette that they are normally kept at back end.

But all of a sudden the Manager TODAY advised me due to POPI ACT of which I work with that kind of compliance and I have full knowledge of, hence my concern with these documents. She said the documents should have been shredded or either given back to the customer as the application declined.

WHY WOULD YOU SHRED SOMEONES DOCUMENTS THE SAME DAY BECAUSE I COULD USE THOSE DOCUUMENTS ELSE WHERE, worst of all the consultant that assisted us with the application by the name of KIM no longer works for istore.

I need the following from the ISTORE:

1. I need the footage of the Day the application declined to ensure that documents where shredded, if there is a shredding at the store, because where I work there are cameras of our shredding machines 2. I am going to file and take a further action towards istore clearwater.

I do not care about doing business with you guys, I can easily going elsewhere. I just need my answers