DISGUSTING SERVICE

iPhone was booked in for repairs at the IStore on 20 February 2026, (***), was told it’s the screen and parts would arrive 23 February 2026. On 27 February 2026 when we enquired when we will receive the phone we were told they only going to check it. We were then informed that the iPhone needs to be sent to head office to be repaired as it is a hardware problem. We received messages that the iPhone is being repaired, then messaged that they waiting for parts. It’s now 1 month and still no joy from the IStore. This is a business phone, which we advised them, they did not even offer a loan or replacement phone.