Disgusted beyond belief

What a wonderful product, unfortunately the service (I don't think it even qualifies as service ), is putrid!! Not once but twice did we have an appointment with a technician ; but on arrival they were not there. I've now booked 4 times to have my devises apple ID made the same on all devises so that they will sync. This Saturday we booked again, and would you believe another technician off sick (of course too much trouble to contact us in this regard) We were told not to worry we would be seen to very shortly...never happened. My day had been planned around my booking Each time I've been into an Istore I leave disgusted in the lack of knowledge in their product and the offhand way clients are dealt with. Good product but is it worth the trouble? I have 5 apple devises, how many more do I buy to get service?

I myself am a business owner, If I ran my business that way I would probably be closing my doors. I've been a business owner for 13y,all my clients leave happy. Shouldn't that be your goal? And incase you want to get an iwatch ,be aware that if it should break, the repair cost is practically the cost of a new one

Something to think about...