Disappointing Service at iStore

I recently had a frustrating experience with iStore that left me deeply disappointed. Their service is incredibly slow, with everything taking far longer than it should. What’s worse, they cancel orders without providing any explanation, leaving you in the dark.

To make matters worse, iStore doesn't take the initiative to communicate or follow up with customers. You have to be the one to chase them for updates, which is both inconvenient and unprofessional.

I had approached DigiCape after iStore, and they actually got back to me and I successfully ordered, way before iStore got back to me.

As a customer, I expected a smoother and more transparent experience. Unfortunately, iStore failed to meet even basic service standards.