Damn USELESS!!!!

On Friday I was @ your store to apply for a new vodacom contract for a IPad mini 2. I waited almost an hour when I was told it won't take longer than 30mins. I left because I had to return to work. At 13:10 I got a call to say everything is done its ready for collection. I went back to your store @ 15:55 just to wait another 35mins for what I don't know! The new employee on board was struggling to assist me &amp