Cresta iStore: worst service experience of my life (honestly)

<p>I sent my phone for repairs. I asked about 20 times that it be sent to Sandton for collection. I even made sure it was written and understood. But now my phone is in Cresta.... </p> <p>I try calling to request my phone be sent to Sandton for collection. On three occasions I am put on hold for 10 minutes (not an exaggeration) without any concrete communication that they have heard my very simple request...</p> <p>I sent an email to them ********** no response...</p> <p>Even home affairs and traffic department provide a better service. </p> <p>I WILL NEVER EVER AGAIN purchase an Apple product, and I will from now on put in effort to convince others to not make the same mistake I did dealing with this company.</p> <p> </p>