1 reviews | Active since Apr 2011
Bad Customer Experience - Online Sales
<p>HI iStore,</p> <p><br />Apple IStore I am sick and tired of all this...</p> <p>I called more 4 times today in an attempt to delivery resolve the issues which i dont think is fair for the amount of money i paid for my iPhone<br />I had to drive up and down to town to collect a package. I had to call again and again to make arrangement to collect the package but at no point in time did the managers (Lameez's manager) try to resolve the issue at hand.<br />I am really disgusted by the service offered. I will not deal with the apple online store again if these RRT logistic guys are onboard. <br />Not just the worst customer experience but even worst delivery service.</p> <p><br />You can still be telling customers about process and procedure when you guys were the one's who ****ed up. The customer need to try and resolve issues on behalf of iStore.</p> <p>To help resolve the issues, i drove all the way back to the CDB to collect, the package. Sat in my car for almost and hour and half now waiting for the package. <br />So much for customer service. I am really disappointed in the iStore for even doing business with RTT.</p> <p>Totally disgusted with the iStore experience.</p> <p> </p>
