Avoid iStore when purchasing new items!!

This has to be one of the worst companies to deal with in the country. The absurd decision to block customers from speaking directly to the store shows that they simply cannot handle the influx of problems they create.

When trying to call they will tell you over and over the store will call you back (they never do) then you escalate it and told the store manager will call (they never do) then you go into the shop and wait 2hrs to be seen, cramped into the corner of the store with the other 50 people who are desperately trying to be served. Extremely unhealthy environment to have the entire store empty and the service and repairs stuck in one corner. Zero social distancing. Although there is signage saying items are sanitized often I have spent over 20hours in the Sandton city store and not seen a single employee wipe down an item on display just another lie. This place should be shut down for violating health protocols.

After 3 months of paying for a contract I couldn’t use because they **** about the esim capabilities and put me on the wrong contract I could finally use my née line only to be spammed constantly because they recycled my number too soon and will not assist me further in any way.

Biggest mistake dealing with this arrogant, rude company. No idea how Apple allows them to hold their interests in SA and I wish they could see his despicable this company is.