Atrocious Service at iStore South Africa

I would just like to start off by saying that Apple products are somewhat expensive. As such I think that Apple products can be considered somewhat premium, and with that consumers of Apple products should expect, and receive superior service. Well at the least they should expect adequate service.<br> <br> That's why today I was astounded at how slow, pathetic and unconcerned the staff at the iStore in Eastgate are!<br> <br> It wasn't particularly busy and I had to wait almost an hour to be helped in the support section (bearing in mind that the 2 people in front of me had minor problems with a charger cable, and an iPhone repair which was referred to Mtn anyway). Furthermore, whilst I was being helped the 'technician' just disappeared into the backroom for about 10 minutes without even letting me know what was happening.<br> <br> Just to add insult to injury, there must have been at least another 4 or 5 customers (which was nearly everyone in the shop) which were just as angry over the pathetic service by these staff members (with people waiting almost 20 minutes to pay for something at checkout!!).<br> <br> It's a good thing iStore SA is only an Apple reseller because you do the brand no favours WHATSOEVER!!