A SMOOTH RIDE

My experience with iStores (Cavendish and V&A) has always been positive, but yesterday I had service at another level. Nameen Wilson at Canal Walk attended to my 'problem' which was related to updating that required an uninstall and then re-install plus settings for my mail were playing silly ******s. OK, I know that this is their job but, hey! So quick, so efficient and so friendly ... I am actually looking for an excuse to go back just to have a great interaction with someone you understands customer service again. While I was there, Jo from EL came in and, pointing to Nameen, said "I won't let anyone else touch my equipment but him". Loved the new shop, by the way.