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Adri D

1 reviews | Active since Mar 2017

17 Mar 2017, 10:10

A iStore with no stock and **** service!! Watch out!!

<p>I tried to get a contract with the iStore for a ES with great no joy!!</p> <p> </p> <p>While I was at the shop the assistant found a phone at another branch and had it 'sent' to the store.. Obviously I am super excited because I am gettin gmy first iPhone!!</p> <p> </p> <p>in the meantime I needed to fill out the paper work and make the mission to get all the docs they need to open the contract..</p> <p> </p> <p>SO this is where it all started going downwards... the paper work sent to me containing another womans private information.. The shop assistant failed to send me empty paperwork after MANY requests. I emailed him too many times to count and eventually logged a complaint at the call centre (Because there is no number for the shops... whats up with that!?)</p> <p>Eventually (about 3 weeks later) the manager (and I use that term losely as he is not worth a managers anything) contacted me very 'upset' and 'willing' to sort out my issue.. but as you can guess thats where the lies began; "We dont have a handset" (after I heard the shop assistant confirm there is one)" "The handset is on its way" (no its not). "There no handset" (well after 4 weeks I would imagine there not being a handset anymore) and so on and on.. So nothing happended, no matter how many times I called the manager or te call centre... </p> <p> </p> <p>SO after about 5 - 6weeks the bottom line was 'Sorry we dont have a phone and theres nothing we can do about it' Lies and lies, more lies and LAZINESS!! </p> <p> </p> <p>So great; Thank you Justin ("manager") and Fabian ("the helpful one") !! I will be getting a contract from an opposition supplier and will be sure to share my experience with my many followers!! </p>

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