Istanbul Gelisim University Refund Policy for International Students!!!

I was accepted into a bachelor’s program at İstanbul Gelişim University. I paid tuition fees of $2,000 as required. Unfortunately, my student visa was denied, and I could not attend. According to standard international education practice, a refund should be processed when a student cannot study due to a visa refusal. However, despite repeated emails and official requests, I have not received my refund. The university has been unresponsive and uncooperative, and this has caused me significant financial and emotional stress. I have now had to escalate the matter to Turkey’s Council of Higher Education (YÖK) and am considering legal action. My experience is a cautionary reminder for international students: - Confirm refund policies in writing before making payments. - Be aware that refund promises may not always be honored. I sincerely hope the university improves its accountability and respects international students who invest in their education with trust.