Bad Service

After placing an order last Friday, we were told that they will not be able to deliver because they are fully booked due to the end of the year. They told us we could collect on Monday, today 10.12.2018 after 10am. We phoned to make sure seeing that we had to hire a trailer to collect ourselves. They said that our order would be ready at 12:30. When we arrived at 12:30 everybody was on lunch, so we had to wait for an hour. Once somebody eventually came to assist, we found out that our order hadn't even been done yet. We had to wait for another hour. This place has got pathetic service. I know it is the end of the year, but there are people who are had up for work. Then you get places like this that don't want to assist. Pathetic