1 reviews | Active since Jun 2017
This business is a ****
<p>I have unfortunately been ****med by Ismega Betatrader and it is my hope that this review may help to put them out of business.</p> <p>About a year ago I was approached by the company and Marcel came to my house. He showed me a large list of trades and said that their success rate was about 90%. He also said that I would be on a 6 month simulation trial and that my join up fee of R21950 would ONLY be taken after a successful simulation period.</p> <p>Problem was that they took my money immediately. However I decided to give it a go.</p> <p>I received virtually no technical support and emails and sms's plus phone calls to Jaco went unanswered.</p> <p>With the simulation I found that I had to manually complete the trade. I answered what happens with a live trade, is this manual or automatic. There was no response. I tried to cancel my contract and it took the company 3 months to respond with many emails and phone calls from me inbetween. From the small number of simulations I did the success rate was probably lower than 50% and once fees are taken off there is nothing left.</p> <p>The bottom line is this company will ***** your money so do NOT get involved. </p>
Good Day Nigel
Thank you for your post and the concerns you posted.
We apologise for the lack of response to your emails over the time you have been a client. Not to make excuses, but the Employee responsible for client communications is (luckily) no longer with our company and we are working tirelessly to rebuild and repair the communication relationships between us and our valued clients.
Although there is no excuse in you not receiving the requested and expected feedback, we would like to point out that all our contact details are on our paperwork and that should you have required technical feedback, our technicians are available 24/7 to assist.
Secondly, regarding your Simulation warranty: As stated in our contract, we guarantee a growth of at least 25%. If this growth is not achieved, the full purchase price will be repaid to yourself if you adhered to the rules and regulations of Simulation. To protect ourselves, there are certain rules that has to be followed during the simulation period (as you can not claim that you did not receive the growth if your account was not actively managed/ if you did not use the program).
We had a look at your portfolio and, unfortunately, you did not qualify for the money back guarantee because you didn't follow the rules. You only did 6 trades out of the minimum 15. None of these six trades were closed/sold. For instance, should you have sold your Anglo shares on the Stop-loss, your average growth on ONLY SIX SHARES, would have been 20%. Thus, if your account was actively managed, you would have shown an even grater growth.
Because we value our clients and would like to assist you in this regard, even though we are not the cause of your disqualification, we hope to reinstate your faith in our company and product, we would like to make you a proposal. You will receive this proposal during the course of the week.
We sincerely hope that you accept or offer and we look forward to a long and successful relationship with you.
Kind Regards
ISMega
Good Day Nigel
Thank you for your post and the concerns you posted.
We apologise for the lack of response to your emails over the time you have been a client. Not to make excuses, but the Employee responsible for client communications is (luckily) no longer with our company and we are working tirelessly to rebuild and repair the communication relationships between us and our valued clients.
Although there is no excuse in you not receiving the requested and expected feedback, we would like to point out that all our contact details are on our paperwork and that should you have required technical feedback, our technicians are available 24/7 to assist.
Secondly, regarding your Simulation warranty: As stated in our contract, we guarantee a growth of at least 25%. If this growth is not achieved, the full purchase price will be repaid to yourself if you adhered to the rules and regulations of Simulation. To protect ourselves, there are certain rules that has to be followed during the simulation period (as you can not claim that you did not receive the growth if your account was not actively managed/ if you did not use the program).
We had a look at your portfolio and, unfortunately, you did not qualify for the money back guarantee because you didn't follow the rules. You only did 6 trades out of the minimum 15. None of these six trades were closed/sold. For instance, should you have sold your Anglo shares on the Stop-loss, your average growth on ONLY SIX SHARES, would have been 20%. Thus, if your account was actively managed, you would have shown an even grater growth.
Because we value our clients and would like to assist you in this regard, even though we are not the cause of your disqualification, we hope to reinstate your faith in our company and product, we would like to make you a proposal. You will receive this proposal during the course of the week.
We sincerely hope that you accept or offer and we look forward to a long and successful relationship with you.
Kind Regards
ISMega