****!!!

<p>Below is a transcript of my fifth email to this company. It is self explanatory.</p> <p> </p> <p>QUOTE</p> <p> </p> <p>Dear Sirs,</p> <p>With regard to the subject matter, please be informed as follows :</p> <p>Following telemarketing from your company, your consultant visited me on 7th December 2016, and persuaded me to sign a contract with you, requiring a budget payment on my credit card of R21,950.00, along with a monthly debit order instruction for R275.00 on my bank account.</p> <p>Your consultant introduced himself as Francois, but did not give a surname, or hand me a business card – most unprofessional. He informed me that a technician would visit me on 9th December 2016, to train and help set up my account.</p> <p>I subsequently decided that I did not wish to continue, and sent you two emails, later on the 7th December. Requesting cancellation of the contract, along with reversal of the credit card payment and cancellation of the debit order. I also sent a text message to Francois in this regard. Neither the emails, not the text message were answered, and I sent two follow-up emails on the 8th December 2016, both of which also went unanswered. I tried to telephone Francois but his phone was not answered. I also tried telephoning your offices on the number provided on your company documentation – the line was either busy, or was not answered.</p> <p>In short, all of my attempts to contact your company have gone unanswered.</p> <p>I subsequently checked the address of your office premises, given on your company documentation as 52 Voortrekker Road, Bellville, and found that no office premises exist at this address – No. 52, as well as several stands on either side of it, are occupied by tennis courts, which I know have been there for many years. Your given address is fictitious!!</p> <p>Your technician visited me on the 9th December 2016, and introduced himself as Jacques – again, no surname or business card. I asked Jacques where you offices are located, and he told me they are on Voortrekker Road, next to Eskom. Eskom is not on Voortrekker Road, and there are no office premises next to it anyway. Therefore, I must conclude that Jacques gave me false information. I informed Jacques of my cancellation and the training/account setup therefore did not go ahead. He promised to follow up on this matter with your office, and also promised to get Francois to contact me. This did not happen, and still there has been no communication from your office.</p> <p>Given all of the above, I have no option but to conclude that your operation is extremely suspect, and decidedly unprofessional.</p> <p>I require the following of you :</p> <p>1. Confirmation, accompanied by verifiable evidence, that my contract has been cancelled.<br />2. Confirmation, accompanied by verifiable evidence, that the R21,950.00 transaction on my credit card has been reversed.<br />3. Confirmation, accompanied by verifiable evidence, that the monthly R275.00 debit order on my bank has been cancelled, and any debits to date have been refunded to me.<br />4. Provision of a genuine physical address where I can return the tablet left in my possession (I am ready to deliver the tablet immediately).</p> <p>Should I not receive satisfactory evidence of the above, by latest 10h00 on Monday 12th December 2016, I will publicize this whole incident on HelloPeter</p> <p> </p> <p>Furthermore, I will commence other actions as I see fit, including laying ******** charges, reporting you to the relevant authorities, and other legal proceedings if necessary, in order achieve the outcome I require.</p> <p>Thank you.</p> <p> </p> <p>UNQUOTE</p> <p> </p> <p>I have also visited the premises at the address given at the bottom of their forms (White Oak Terraces), and the security there, informed me that the company is not there any more, but that many people have been there looking for them.</p>