Ismega Betatrader

<p>Sequence of events - which is simillar to other people who have suffered the same fate.</p> <p>"BUT THIS TO SHALL END."&nbsp;</p> <p>Following telemarketing (Taryn or Eristie) from ISMEGA who arranged for an consultant to visit me on 30th Jan 2017, and persuaded me to sign a contract with you, requiring a budget payment on my credit card of R21,950.00, or a monthly debit order instruction for R309.00 p.m on my credit card account.</p> <p>Your consultant introduced himself as Marcel, but did not give a surname (later the call center said his surname is Bosch), or hand me a business card &ndash; most unprofessional. He informed me that a technician (Jaques) would visit me on 2nd February 2017, to train and help set up my account once I have received the software and the tablet which a courier company was going to deliver.&nbsp;</p> <p>During the consultation Marcel was very convinsing and pushed for the sale. After signing the contract I explicidly asked what is the termination clause and if there was any penalty or cancellation fee. He told me that there is no cancellation fee or penalty within the 6 month period. After reading the fine print of the contract I see there is a cancellation clause after the 5 day cooling of period.&nbsp;</p> <p>That evening I noticed that the full R21950.00 was deducted.&nbsp;</p> <p>I subsequently decided that I did not wish to continue, after reading reviews on the internet that night &nbsp;and sent a cancellation notice via email to marcel the next monrning. The email adress provided is ********** The email returned an error. This raised my suspition. I called Marcel and told him verbally that I would like to cancel and he tried to persuade me that I should wait until Jaques has done installation or that I could cancel when Jaques pitched for the installation. I again confirmed his email over the phone and still it gives the error: Remote server rep****: 550 No Such User Here.</p> <p>I then proceeded to phone the company &nbsp;(31 Feb2017) and spoke to Lizelle who told me she could only forward the message to Jaco Swanepoel who dealt with cancellations. This all seems as a stalling tactic to go beyond the 5 day cooling off period. The cancellation notice was sent to ********** and ********** Jaco did reply and said he was going to look into the matter. Nothing happened.</p> <p>In the cancellation I requested cancellation of the contract, along with reversal of the credit card payment and cancellation of the debit order. I also sent a text and Whats App message to Marcel in this regard. Neither the emails, not the text message were answered, and I sent numerous follow-up emails on the 2nd, 5th, 10th Feb 2017, of which all went unanswered.&nbsp;</p> <p>Given all of the above, I have no option but to conclude that this company makes its money by ******** people. I therefore will have to persue this matter further and see that these people are put to book.</p> <p>Furthermore, I have commenced &nbsp;reporting them to the relevant authorities.</p>