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Calem C

1 reviews | Active since Jul 2018

18 Aug 2018, 13:57

Very Frustrating service with iSmashed. (don't use for iPhone screen repairs)

Today an agent was sent out to repair my iPhone after the first attempt resulted in my iPhone having a shade tint darker screen and a white glow at the bottom of the screen. Today this agent attempted to fix this and failed because the home button is now completely broken, the Touch ID does not work and the home button is completely unresponsive, this is R1500 and is completely unacceptable. I would appreciate it if this could be fixed.

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Replies (1)
iSMASHED
iSMASHED's reply28 Aug 2018, 13:34
Official

Dear Calem_21,

Thank you for your feedback and our sincerest apologies for your bad experience. This is something that should have been resolved and sooner rather than later.

Would we be able to schedule sometime to come and fix your device and at NO additional charge?

Please reach out to us with your details and we will tend to this ASAP.
Again please accept our apologies and looking forward to hearing from you.

Sincerely,
iSMASHED Team