Very poor customer service and extremely unreliable
<p>It’s with utmost disgust that I am writing this complaint - This is not the way to start a healthy relationship with your consumers.<br /> <br />I’ve asked repeatedly to connect my power. You have the money and vital documentation.</p> <p>Then Ive send a mail of a reminder that they need to follow up on the arrangement we made on Monday.<br /> <br />We agreed that you will arrange that my deposit and admin fee will rather go towards my credits for now and that I will pay the deposit and admin fee on month end (25 June). (Got the mail confirmtion that this is done) Yet my power was cut again yesterday and after a rage yesterday afternoon it was swithched on just to be disconnected again today.</p> <p>I am still waiting for my pin to login to the website to monitor my usage and low balance so my hands are cut off.<br /> <br />I am still waiting for feedback</p>