Trying to cancel Ignite ADSL

<p>This is my second "Terrible" review about Ignite, this time about a completely different product I unfortunately have with them: this current review is about Ignite not bothering to respond to my request to cancel my ADSL. After days of not getting even an acknowledgement of receipt, I e-mailed them again, and alas, no response at all from the Ignite Team even to my second e-mail some days ago. And, incidentally, on my previous review about one of Ignite's other products, they said that a customer service representative would get back to me "shortly", that was a week ago and no one has contacted me yet so it appears to be a broken promise, although it might depend on the definition of "shortly"? This was the previous review about the other product, whih they promised to give me feedback on "shortly" and never did:</p> <p>NEVER touch Ignite</p> <p>Our company e-mail did not work properly for an incredible several weeks, only because the Ignite technicians were so absolutely *********** (or perhaps simply so absolutely unhelpful almost as if they truly did not want our business and were trying very hard to get rid of us) that they could not fix our system even though the problem was easy to fix and even though we told them what to do. We could have fixed this problem within minutes if Ignite did not control our e-mail due to our contract with them (which of course we're now cancelling and replacing with a proper compa</p>