promise you URGENT return calls etc, NOTHING occurs and then you call in and ask to speak to a manager - there's either NO manager - or they make a plan to drop your call

Worst service provider - stay away! Try report a problem and they promise you URGENT return calls etc, NOTHING occurs and then you call in and ask to speak to a manager - there's either NO manager - or they make a plan to drop your call. I've had the SAME treatment every time there's an issue - stay away!