Number Porting Fail

<p>I've been trying to port a client's number to Ignite which contantly fails. According to ignite Telkom is responding that the number does not exist on their network, however i've sent them the actual telkom bills which clearly shows the number. In true form it doesn't feel like ignite is even trying to contest this with telkom with the proof we've send. This one is in the process of being chalked up as an epic fail, and in turn reflects bad on me the Ignite reseller.... If a reseller experiences this lack of service imagine what you a normal client will experience....</p>