******* Deduction of money

An IS Ignite online salesperson randomly contacted me to purchase a LTE modem with a SIM from IS Ignite. She informed me that the only payment upfront will be an amount of about R28 which later turn out to be R24. She said it was Pro Rata for October. I paid the R24 with the understanding that it was only amount I will pay until I received my modem and SIM card to activate my service. However, at 00h00 this morning a full installment of R352 was *******ly deducted from my account without receiving any LTE modem or SIM card from IS Ignite yet. I cancelled my order with IS Ignite because they conduct their business *********ly