Ignite keeps on taking money

<p>So i cancelled my subscription with ignite but they keep on putting the debit order through, every time i query it the financial administrator Patrick Mahlake makes another excuse as to why the money cannot be returned.</p> <p>On 22 May he said</p> <p>"This debit order was already through before we suspend the service, Base on our rules we only close the clients an accounts if the they settle all the outstanding invoices unless the service never worked."</p> <p> </p> <p>FYI the service never worked..</p> <p> </p> <p>Then on 18/07/2017</p> <p>"Please note that this month we are only doing collection so we won’t be able to do refunds, You can go to the bank and reverse the funds if you won’t wait that longer."</p>