Bad Service - Cant access company emails for a month

<p>We have 2 accounts with Isignite and have two different Domains (madzana.co.za & pinnpayments.co.za)</p> <p>For some reason we get bounce back emails when we try to send from ********** to ********** or visa versa.(Recently we added a Madzana email address for an employee and she’s still not receiving emails)</p> <p> </p> <p>A month ago we raised the issue with Isignite and twice I even had to personally bring in our laptop hoping this issue would be resolved quicker, but it turned out to be a waste of my precious time and money. Till date we have no valid answers as to why this can’t be sorted out.</p> <p>Emails dont get responded to by Pearl Brown,Sechaba Petlane & Ismail Cassim.I think they feel they are more superior than their customers.All you can do it charge but when it comes to giving service you drag.Or you dont know how to resolve our problem but you just cant tell us.</p> <p> </p> <p>Lethabo has been helpful and kept us in the loop from day one, unfortunately the error isn’t from his department, meaning he can only do that much. So we have decided to take the issue up with the management.</p> <p> Please assist with this issue as it’s now really frustrating us. We are failing to run our business smoothly.</p>