BAD CUSTOMER SERVICE(account no 421424)

<p>I phoned in on Friday 12/8/2016 and received a quote with desktop support for cloud storage in writing by Kerushan Chetty, I was impressed with the service and activate my cloud storage imediatly BUT this was the last of my services. I was trasfered to Philip to help met with the installation, he was frustrated with my knoledge of a computer and said he will phone me back due to bad line. I wait for 90 minutes, complain by email. He eventally phone me back and was very rude with me when I was not able to manange to install the fasility. He mention that he cannot help me. I asked him to cancel my service if they can not help me, and cancelled also on the system and send a email to Kureshan (it is still the same day as activate - no service recieved). I also cancel my debit order from 12/8/2016. Yesterday Kureshan confirm via email the service was cancelled but only from 1/9/2016. I need to pay pro-rata payment from 12/8/2106 to 1/9/2016 for NO SERVICE. This morning te debit order went of for amount of R163.80. Be aware of this company: Ignite your business Unlimited 3 Eglin Rd, The Crescent Office Park Sunninghill, Johannesburg, 2191 www.ignite.co.za </p>