NM
Nirasha M

1 reviews | Active since Mar 2011

23 Feb 2015, 08:00

Off Fish Fingers, a put off

Please note that I had purchased a few boxes of I & J Fish Fingers 32 on from Spar Melville on the 16th, opened the box for lunch this morning was off, opened the second one and guess was it is also off. Please note that this is purchased as lunch for my 2 children under 8 years of age for school, as they only eat I & J products. I am so disappointed expiry states 12/2015 but the terrible smell that came out of those boxes was a put off from ever having them eat it again, and more for their safety.<br> Waste of money, paying almost R50 per box for such quality, wow<br>

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Replies (1)
Irvin & Johnson Limited
Irvin & Johnson Limited's reply24 Feb 2015, 14:01
Official
Hello another,

Thank you so much for notifying us of your recent experience with your purchase of Fish Fingers. We are so sorry to hear your I&J product did not live up to the high standard you have come to expect from our brand.

Thank you too for your mail today supplying us with the information off pack which will enable us to follow through with the store to check for any freezer breakdown which may have resulted in your product experiencing thermal abuse

A letter of response has gone out in the mail to you today and should be with you shortly.

Kind regards
Tric Stone
Consumer Liaison Manager