Shocking service. Never again!

This is absolutely crazy. I dropped my phone there a couple of months ago. I then when to pick it up and they couldn’t find my phone. I came back the following weekend only to find out the phone wouldn’t switch on. A couple of minutes later the phone turned on. I then got promised my phone would be couriered to me on Monday. Today is Thursday!! I got a hold of them after several attempts. My phone had to be couriered to me because of the lack of service. This is unbelievably bad service!! I am never sending any device there.