iRainbow Education
Claimed Business
|3.9|8 Reviews (last 12 months)|This business does not respond to reviews
iRainbow Education
Claimed Business
|3.9
8 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, iRainbow Education receives strong praise for its support staff, with customers consistently mentioning agents like Karshan, Inga, Simphiwe, and Gugu by name for their patience, persistence, and willingness to resolve technical issues such as software installations and licence activations. A recurring positive theme is the personal effort that goes beyond expected hours. However, several customers express frustration around billing practices, citing concerns about ongoing debit orders after contract periods and feeling pressured to pay for services they do not use.
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
3.9|8 Reviews
Oct '25 - Sep '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceB
Boipelo
1 reviews | Active since Jun 2025
10 Feb 2026, 10:20
Almost perfect Simphiwe
Its impossible to get a perfect score but Simphiwe outdid himself. We could not get the installation going and kept missing each other but he was persistent until the usccessful install on my laptop. Thank you, le kamoso!
Helpful (0)
|Replies (0)B
Boipelo
1 reviews | Active since Jun 2025
10 Feb 2026, 10:20
Almost perfect Simphiwe
Its impossible to get a perfect score but Simphiwe outdid himself. We could not get the installation going and kept missing each other but he was persistent until the usccessful install on my laptop. Thank you, le kamoso!
0
Replies (0)PT
Prudence T
1 reviews | Active since Oct 2020
26 Dec 2025, 07:50
I rainbow ********* debit orders
I’m not happy with their service. You sign up for a 10 month contract but you get debited for ever. That’s not right it’s *********. I’m really tired of companies who say one thing and do the opposite.
Helpful (0)
|Replies (0)PT
Prudence T
1 reviews | Active since Oct 2020
26 Dec 2025, 07:50
I rainbow ********* debit orders
I’m not happy with their service. You sign up for a 10 month contract but you get debited for ever. That’s not right it’s *********. I’m really tired of companies who say one thing and do the opposite.
0
Replies (0)N
Nompumelelo
1 reviews | Active since Oct 2025
26 Nov 2025, 11:41
iRainbow is forcing ...
iRainbow is forcing to pay money for something I don't use
Helpful (0)
|Replies (0)N
Nompumelelo
1 reviews | Active since Oct 2025
26 Nov 2025, 11:41
iRainbow is forcing ...
iRainbow is forcing to pay money for something I don't use
0
Replies (0)jK
jennefer K
1 reviews | Active since Oct 2016
6 Oct 2025, 17:07
Compliment
I would like to share my heartfelt gratitude. I was busy with Karshen the whole day as he was assisting me, and I must say the level of patience from is unmatched... Continue doing the excellent job.. You deserve a Bells man THANK YOU.
Helpful (0)
|Replies (0)jK
jennefer K
1 reviews | Active since Oct 2016
6 Oct 2025, 17:07
Compliment
I would like to share my heartfelt gratitude. I was busy with Karshen the whole day as he was assisting me, and I must say the level of patience from is unmatched... Continue doing the excellent job.. You deserve a Bells man THANK YOU.
0
Replies (0)FP
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MF
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Alton M
1 reviews | Active since Sept 2025
18 Sept 2025, 10:59
Client service
Great client service from Gugu. I appreciate the way she addressed my concerns and how she then immediately offers a suggestion as an alternative solution (something to consider). She sounded calm and made it easy to engage in conversation. Thank you Keep up the good work with the platform.
Helpful (0)
|Replies (0)AM
Alton M
1 reviews | Active since Sept 2025
18 Sept 2025, 10:59
Client service
Great client service from Gugu. I appreciate the way she addressed my concerns and how she then immediately offers a suggestion as an alternative solution (something to consider). She sounded calm and made it easy to engage in conversation. Thank you Keep up the good work with the platform.
0
Replies (0)