If I could give them a minus, I would have! NO RESPONSE FROM THE REP AT ALL! 1. NO one ever calls back after logging a service call. 2. Their HEETS are VERY inconsistent! NO way to get a refund on useless HEETS. I often 'lost' up to 4 HEETS per pack. 3.

Hi Kobus,

Thank you for bringing this complaint to our attention. We always aim to deliver on the best service we possibly can for all our consumers and we are extremely sorry that we've fallen short on this on your complaint at this time. We would like to assist you to have this resolved as soon as possible, however, we require additional information for us to have this resolved. Would you be able to contact us on our customer care line on ***or alternatively, provide us with a suitable time to contact you by sending us an email to *** for us to best assist you with this issue.