Bad Customer services

The company states if you are not satisfied, you can log an issue and they will refund you. Don't let them catch you with that.

After initial contact they do not answer any queries and after a week still no communication on the "refund"

"Hallo Refer to email sent.

username=*** I want to cancel my subscription.

Buffering is driving me crazy. buffering took place until the TV must be turned off because it was stuck for n long time.

Was able to watch at last a movie made it 3/4 through and then UT started to buffer again

Content I'm interested in is not new. It's the 1ste season e g the Rookie just 1 example.

Not at all that I've been expecting.

Please just cancel my subscription "

Received an email requesting me to contact them on Whatsapp,

Within a few minutes, a Jose answered and states "We will send the case to the team to cancel it"

After a week I've requested feedback, and I am ignored.

Please watch out, they are quick to get your business, but nothing happens if you have a problem,