IH
Ian H

1 reviews | Active since Jun 2020

25 Jun 2020, 01:15

What you see is nou what you get.

Ipop Suzuki Bassonia-Did not treat me fairly.

I was interested in purchasing the 2013 Ford Fiesta 1.0l EcoBoost Titanium as advertised on AutoTrader.co.za and Cars.co.za for R117800.00 (This would have been a CASH purchase)

However, upon purchase additional costs arose that were not disclosed in the adverti*****t. The additional costs brought the total to R125027.50 (R117800 is below the average retail value for this particular vehicle taken in account the year model and the odometer reading for the month of June 2020. The total of R125027.50 is the opposite and is well above the average retail value for the month of June 2020.)

The Sales Executive and Owner both had the same attitude towards me.

Unapologetic about the misleading adverti*****t and justify their faulty adverti*****t by saying nobody in the industry disclose additional costs on the adverti*****ts.

Unwilling to compromise. The direct words to me was: If you really want the vehicle the price is R125027.50. The Ford Fiesta Titanium models are of high demand and I must provide them with an answer by the following morning.

This occurred on 19 and 20 June 2020. Ironically, they amended the purchase price a few days later to R124750.00even though they refused to acknowledge that it was incorrect.

From the time I said I was interested in buying the vehicle the Sales Executive did not communicate properly. He did not ask whether I would require financing. If I wanted to purchase the car cash. What my deposit would be. He did not inform me on the processes. I had to initiate all the important questions.

In conclusion Ipop Suzuki Bassonia made me feel unimportant and my opinion on them is they are Unapologetic, Stubborn and I do not agree with their business methods as their adverti*****t methods are ********. What you see is not what you get.

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