Suzuki Bosonia comes with no customer care services

I purchased a 2019 VW Polo Vivo Maxx with 48 000km from Suzuki Bosonia. I paid a considerable amount deposit and took out a small amount on finance. I paid for the vehicle to be brought down to Cape Town via car carrier and signed for the vehicle on acceptance. Upon inspection of the vehicle at the depot it was noted that the vehicles equipment is missing. This was noted on the delivery sheet and signed by myself and the inspector. I have requested that the vehicles equipment be replaced by the sales person and after sales manager and have still not received any equipment. After more than 42 email's requesting the replacement of the tools and almost a year later I have still not received any equipment even after the after sales manager promised to have the matter resolved. My experience with the dealership is that once the deal has been approved and they received their money, they don't care at all about the customers. To them you are just another sale, nothing else but a sale. I am appalled by their treatment of their customers and services. I have no trust in their after sales services.