Terrible service to say the least

Couriered my Apple Watch Series 4 in December 2024 they said repairs will only take a day and send it back my screen was broken a day turned into months when I checked with them two weeks later they sis they will send a waybill number for me to collect it that was in January to this day in March 2025 I still don’t have my watch back nor my money back R2200 there’s no communication, my calls are being ignored, I contacted Customer service ombudsman they intervened but even with that they was still no communication form these ****mers until I started writing on their Facebook page that they’re ****mers then they sent WhatsApp message that my watch will be sent to me the following week two weeks later after I still don’t have my watch not heard from them took to their Facebook page again and now they just sent another message to say my watch will be sent to me before Wednesday absolutely disgusted with them I’ll wait to see if they send it then if they do another war will start as I suspect it will not be properly fixed dodging from all the review I just read and by their lack of integrity but I will sort them out should my watch be returned in no working condition 😡