JI
Jeanne I

1 reviews | Active since May 2012

21 Jun 2024, 15:37

Double payment refund

I made a double payment in error. I was refunded some of my money not all I pay R6000 a month got R4500 back still awaiting african bank R790 but people are so stupid they don't understand I still short my refund. How angry I am dealing with people who work with money but can't calculate.

0
Replies (1)
IPDA
IPDA's reply26 Jun 2024, 15:03
Official
Good day, 

Thank you for engaging with me via email. 

As mentioned, unfortunately, the iPDA is dependent on the feedback from creditors. 

We have agreed on a way forward with regards to the distribution of your next contribution payment. 

Please accept my sincere apologies for the delay in having this matter resolved. 

Kind Regards
iPDA Customer Service